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Terms Of Use

TERMS OF USE

  • Hotel Standard Check-in time is 3.00 PM EST and check-out time is 11:00 AM.

  • Early check-in and late check-out are available on subject to availability.

  • Individual Cancellation, No-Show and Amendment Policy: No Refunds.

  • All standard policies pertaining to hotel/ hospitality industry are applicable, when specific reservation policy is not mentioned in the “Reservation Confirmation” document.

PAYMENT TERMS POLICY

  • A pre-authorization will be taken on your credit card under the name booking is made for the total stay on the day of your arrival. Early check-in and late check-out are chargeable as per the Hotel policy. It is mandatory for guests to present valid photo identification at the time of check-in. Hotel reserves the right to refuse check-in in the absence of a valid identification document.

  • Payment can be made using the credit card or cash on arrival (if the credit card is pre-authorized)

  • Applicable Taxes – Taxes are as applicable at the time of reservation.  Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e. debit card/ credit card) by which the booking was made by the Customer. The refund process may take 5-7 business days.

  • In case the booking amount is paid using credit card, the refund will be processed on the credit card.

  • In keeping with our heightened security procedures, we request you to provide your photo-identity proof while checking-in. Foreign Nationals are required to present their passport and valid visa.

STANDARD TERMS AND CONDITIONS

  1. In the event of no-show, full amount cost of stay (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation.

  2. Hotel reserves the right to send guests away from the Hotel due to their conduct and behavior or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests.

  3. Guests will not be permitted to compromise the health, safety and security aspects of the Hotel at any point of time.

  4. The Lakeside Inn is Smoke Free Hotel. A $ 500 Room Recovery Fee will be charged for smoking in the guest rooms.

  5. Guests are bound to produce an original proof of identity at the time arrival in the Hotel

  6. The Hotel undertakes no liability for the shelf life of the food which is taken away to the Hotel after an event at the Hotel or taken outside the Hotel for private consumption.

  7. In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill will prevail.

  8. Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Hotel and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.

  9. All the assets and valuables of the Hotel should be duly maintained adequately and should not be damaged or destroyed. The Hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Hotel (both movable and immovable) have been done or caused by the Guest.

  10. If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is not Hotel’s responsibility to advise Hotel management prior to arrival.

  11. Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. The Hotel takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.

  12. Lost property found on the premises is logged and kept in a secure location for a period of three (3) months. Thereafter items are either disposed of or donated to charity. The Hotel accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check out are only held until close of business that day.

  13. Claimed items can be collected from the hotel with valid identification.

  14. The Hotel is not responsible for damage or disappearance of vehicles kept in the parking area. The hotel is obliged to clearly express in the parking area that the area is not supervised and the hotel is not responsible for the property kept in there.

  15. The Lakeside Inn reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.

  16. We do our best to ensure reservation arrangements are satisfactory, however, the Hotel does not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control. These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.

STANDARD TERMS AND CONDITIONS

  1. By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Lakeside Inn, your stay subsequently shall be subject to the Hotel’s Standard Terms and Conditions in respect of their reservation / stay at the Hotel.

  2. You further agree that the General Terms and Conditions as provided on the website https://www.lakesideinnwakefield.com shall constitute the binding agreement between yourself and Lakeside Inn in relation to any and all commercial arrangement including reservation, stay, payment, usage of facilities, etc. of whatsoever nature.

  3. The Lakeside Inn may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.

  4. The Lakeside Inn shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.

  5. You shall indemnify and hold the Lakeside Inn harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation and your stay in the hotel.

  6. The Lakeside Inn shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Lakeside Inn.

  7. If the Lakeside Inn waives any rights available to it under these conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Please contact at frontdeskmanager@thelakesidepark.com

Or call us on 781 245 6100 for any assistance.

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